We Safely and Gently Stop Algae, Moss and Lichen Roof Damage In Its Tracks for You


Common Questions

What are those black streaks?

 Your roof is not dirty..it’s infested with bacteria!

Your roof’s unsightly black streaks are actually a form of bacteria, thriving and feasting on your roofing surfaces. The bacteria’s scientific name is “Gloeocapsa Magma”, GM for short.  The bacteria spores spread by air, and the micro-organisms feed off of moisture and limestone fillers found in shingles. Typically, the micro-organisms are found on the north and north east sides of roofs which receives less sun,  and the shady areas tend to stay wet longer caused by overhanging tree branches.  Accumulation of the bacteria starts to show as the ugly black streaks on your roof. The bacteria turns black as their outer coating turns hard to protect itself against the sun's UV rays.

As the bacteria colony grows, it lengthens and streaks down the roof caused by gravity, and holds more moisture on the roof, accelerating the bacteria growth.  This provides an excellent environment for moss and lichen to soon follow! It is a viscous circle of roof destruction, decay and dramatic drop in your home, or business’s curb appeal.

The earlier your roof is cleaned and treated the better!  South Shore SoftWash, LLC will stop the damage in its tracks!

Do not wait to until moss, lichen and algae also appear and take over your roof !

Is the process safe for property, plants & pets?

 Specific plant and property protection training has been completed and protective measures are part of our everyday operating procedures!  People, plants and pets remain safe!  All of our solutions are Eco-friendly and bio-degradable. We ask that pets and their families stay indoors until the job is complete. Certainly we understand people need to come and go. This is accomplished with just a little coordination in the work area. Pets are free to go outside once the job is complete and work-site cleaned up.

Our crew is trained to do everything within our power to protect plant and property! We pre-wet all nearby plants and vegetation as a precaution, then continue as needed during the cleaning and treatment just to be extra protective to your plant beds. We take plant protection one step further and apply a proprietary plant wash containing plant nutrients, a chemical neutralizer and apply to all nearby plants and vegetation as an added precaution once the job is complete! This plant wash and rinse is specially formulated to mitigate any potential concerns. Some customers say this is the first time in a long time their plants have been fertilized, watered and treated so well!

We take every foreseeable precaution to ensure that your landscaping and personal property are protected and remain in the same condition or better than when we arrived at your site.

How much does it cost?

 Each roof cleaning job is different, and many factors are taken into consideration when developing a quote. Pitch of the roof, square footage, degree of black stains, is moss and/or lichen present, perimeter landscaping, accessibility, water spigot pressure, etc. Typically, but depending on the factors mentioned prior, an average roof cleaning and treatment with the 5 year “spot free” limited warranty included is on the average of 20-35 cents per square foot.

Beware of the lowest bidder! South Shore SoftWash may not be the lowest bid, but will always be the company that provides the highest level of value, service and professionalism to the customer.  We are not satisfied until you are satisfied.  We provide free, prompt, no-hassle written estimates, so please call us or send a message through our contact form.

What do you offer that the other companies do not?

 South Shore SoftWash, LLC is a company devoted to providing it’s customers the highest level of quality, value, professionalism and customer service. We will treat you, your home and property with respect and as if it were our own. We will not rush to complete a job, or cut corners to save time. South Shore SoftWash prides itself on spending as much time as necessary to ensure that a high level of value is provided and your 100% level of satisfaction is achieved.

We invite comparison to other roof and exterior cleaning companies.  Do they have proof of $1 million dollar commercial liability insurance, have they invested in professional grade equipment, have they sought out and attained certifications  in the SoftWash field or roof and exterior surface cleaning, have they aligned themselves with the premier SoftWash industry leader such as SoftWash Systems, are their  personnel uniformed, clean-cut, cleared background checks, listed with Ask the Seal, have company IDs with background check dates listed, and vetted through Home Advisor Pro? Is the owner on location on every job? Do they always honor those that have served in the armed forces, first responders and educators by way of special discounts.?

We provide safe, proven SoftWash methods, utilize professional grade equipment, use exclusively low-pressure SoftWash methods, and non-damaging, Eco-friendly, bio-degradable cleaning solutions for your exterior home cleaning needs.  We are trained and specialize in the cleaning and treatment of roofs and siding.

We are dedicated to earn your good referral, earn your  respect and the opportunity to serve all of your exterior surface 

Do you only treat the bad areas?

 Yes, we can.  South Shore SoftWash, LLC  understands that certain cleaning needs may apply, such as touching up only the front visible roof to increase the curb appeal for a home for sale.  But it is highly recommended to avoid a partial cleaning and treatment.  The un-treated sections most likely already have bacteria and algae spores you cannot see. These spores will travel to the treated roof sections and expedite contamination and re-growth. Therefore we do not offer the 5 year “spot free” limited warranty on partial cleanings and treatments.  Our 5 year “spot free” limited warranty is transferable if a home is sold. 

Do you walk on my roof?

 95% of the time all of our roof cleaning and treatment work can be done from the gutter line using ladders, or even from the ground!